PTA Makes it Harder for You to Register Complaints Against PTCL

Pakistan Telecommunication restricted or conjointly referred to as PTCL is notorious for its once sale support services.

Without any doubt, there would be customers not proud of PTCL services, be it the broadband or the other service offered by PTCL. Such customers would naturally need to register complaints against PTCL at PTA’s web site where the authority offers the telecom shoppers to register their complaints on-line.

But you'd be shocked to understand that PTCL isn’t even listed as an ISP within the said grievance type accessible at PTA’s web site for on-line complain registration, leaving no likelihood for shoppers to register complaints against PTCL.

We have taken a screen shot for you – however you'll visit PTA’s web site to envision this your self:

Initially we tend to thought this might be somebody's error and PTCL was in all probability disregarded by mistake however curiously you won’t be ready to notice PTCL even for Wireless native Loop (WLL) class, making a sway that PTCL was intentionally taken of the list.

Check following screen shot or visit PTA’s web site to verify this yourself.

Is this a deliberate try by somebody to stay PTCL faraway from complaints?

Just to say, PTA maintains and publishes the quantity of complaints (in its quarterly and annual reports) that it receives against all operators. Probably, this trick can build PTCL look ton higher in PTA’s quarterly and annual reports.

Thanks Abdullah Shakoor for the tip

Update:

It seems that PTA has added PTCL within the list currently.